At 35bd, we treat your personal data with the same seriousness we bring to fair play and secure payments. This Privacy Policy explains precisely what we collect, why we collect it, and how we keep it safe.
Last Updated: 1 January 2026 | Version 2.0Six core principles that govern how 35bd handles every piece of data you share with us
Every session on the 35bd platform is protected by industry-standard 256-bit SSL encryption. Your login credentials, payment details, and personal information are transmitted over an encrypted channel at all times — the same standard used by international banks.
35bd does not sell, rent, or trade your personal information to third-party marketers under any circumstances. Your data is shared only with service partners who are contractually bound to protect it — payment processors, KYC providers, and fraud prevention services.
35bd collects only the data that is genuinely necessary to operate a safe, compliant gaming platform. We do not collect data speculatively or for purposes that are not directly related to operating your account and fulfilling our legal obligations.
Your 35bd account password is never stored in plain text. Passwords are processed through a one-way cryptographic hashing function before storage. Even 35bd staff cannot see your password — only you know it.
You have genuine rights over your personal data held by 35bd — including the right to access, correct, restrict, and request deletion of your data. These rights are not buried in fine print; they are actionable through your account dashboard or by contacting support.
35bd does not keep your personal data indefinitely. Retention periods are defined by legal obligation, regulatory requirement, and operational necessity. When data is no longer needed and no retention obligation applies, it is securely deleted or anonymised.
1.1 The data controller responsible for your personal information is the legal entity operating the 35bd platform under its international gaming licence. For all data-related queries, you may contact us through the channels listed in Section 13 of this policy.
1.2 35bd is committed to processing personal data in accordance with applicable data protection legislation and the principles set out in this Privacy Policy. Our platform is designed and operated with data protection considerations built into the product from the ground up, not as an afterthought.
2.1 Depending on how you interact with the 35bd platform, we may collect the following categories of personal data:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number, nationality | Registration & KYC verification |
| Contact Data | Email address, mobile number, city of residence (e.g. Karachi, Lahore, Islamabad) | Registration |
| Financial Data | JazzCash / EasyPaisa account reference, HBL / UBL / Meezan Bank account details, transaction history | Deposits & withdrawals |
| Technical Data | IP address, device type, browser type, operating system, session tokens | Every platform visit |
| Usage Data | Pages visited, games played, bets placed, session duration, click patterns | Platform use |
| KYC Documents | Scanned CNIC, passport copy, proof of address, selfie for liveness check | Verification requests |
| Communications Data | Live chat transcripts, support emails, dispute records | When you contact support |
| Marketing Preferences | Opt-in / opt-out choices for promotional emails and SMS | Registration & account settings |
2.2 We do not collect sensitive special-category data such as racial or ethnic origin, political opinions, religious beliefs, biometric data (beyond identity verification liveness checks), or health data, except where strictly required by anti-money-laundering obligations.
3.1 Directly from you: Most personal data is collected directly when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or update your account settings.
3.2 Automatically: When you visit the 35bd platform, we automatically collect technical and usage data through server logs, cookies, and similar tracking technologies. See Section 8 for full details on our cookie practices.
3.3 From third parties: We may receive data about you from the following third-party sources:
4.1 35bd processes your personal data only where a lawful basis exists. The following table sets out our primary processing purposes and the corresponding legal basis for each:
| Purpose | Legal Basis |
|---|---|
| Creating and managing your 35bd account | Performance of a contract |
| Processing deposits and withdrawals in PKR | Performance of a contract |
| Age and identity verification (KYC) | Legal obligation & legitimate interests |
| Anti-money-laundering and fraud prevention | Legal obligation & legitimate interests |
| Responsible gaming monitoring and interventions | Legal obligation & legitimate interests |
| Customer support and dispute resolution | Performance of a contract & legitimate interests |
| Sending promotional offers and bonuses (opted-in players) | Consent |
| Platform analytics and performance improvement | Legitimate interests |
| Legal compliance and regulatory reporting | Legal obligation |
4.2 Where we rely on consent as the legal basis — primarily for marketing communications — you may withdraw that consent at any time by updating your preferences in your account dashboard or by contacting support. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
4.3 Where we rely on legitimate interests, we have assessed that our interests are not overridden by your fundamental rights and freedoms, taking into account the reasonable expectations of players using an online gaming platform.
5.1 35bd does not sell your personal data. We share data only in the following limited circumstances:
5.2 All third parties with whom 35bd shares personal data are required to maintain appropriate technical and organisational security measures and are permitted to process your data only for the specified, limited purposes.
6.1 35bd retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve any disputes that may arise. The following retention periods apply as a general guide:
6.2 At the end of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes, as it can no longer be used to identify any individual.
7.1 35bd implements a layered security architecture to protect your personal data against unauthorised access, alteration, disclosure, and destruction. Our technical and organisational measures include:
7.2 Despite our robust security measures, no internet-based system is 100% immune to security risks. You play an important role in keeping your account secure — use a strong, unique password for your 35bd account and never share your login credentials with anyone.
7.3 Data Breach Response: In the event of a personal data breach that poses a high risk to your rights and freedoms, 35bd will notify affected players without undue delay and take immediate remedial action in accordance with applicable data protection obligations.
8.1 35bd uses cookies and similar tracking technologies to operate the platform, remember your preferences, prevent fraud, and understand how players interact with the site. The following categories of cookies are used:
8.2 35bd does not use third-party advertising or behavioural profiling cookies. We do not allow ad networks to place tracking cookies on the 35bd platform.
8.3 You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging into and using the 35bd platform.
9.1 Subject to applicable law and certain conditions, you have the following rights in respect of your personal data held by 35bd:
Request a copy of the personal data 35bd holds about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your data where no overriding legal obligation to retain it exists.
Request that we limit processing of your data in certain circumstances.
Receive your data in a structured, machine-readable format where technically feasible.
Object to processing based on legitimate interests, including direct marketing.
Withdraw marketing consent at any time via your account dashboard or by contacting support.
Request human review of any solely automated decision that significantly affects you.
9.2 To exercise any of the above rights, please contact 35bd support via live chat or email at [email protected]. We will respond to valid requests within 30 days. Where a request is complex or voluminous, we may extend this period by a further 30 days, in which case we will notify you of the extension.
9.3 We may need to verify your identity before processing a data rights request. This is to ensure that personal data is not disclosed to or actioned by an unauthorised person.
9.4 There is no charge for exercising your data rights in ordinary circumstances. Where requests are manifestly unfounded or excessive — particularly if repetitive — we reserve the right to charge a reasonable administrative fee or decline the request, with written reasons provided.
10.1 The 35bd platform is strictly for adults aged 21 and over. We do not knowingly collect, process, or retain personal data belonging to individuals under the age of 21.
10.2 Age verification is a mandatory step in our registration and KYC process. Where 35bd discovers that personal data has been provided by an individual who is under 21 years of age, we will immediately suspend the account, delete the data to the extent that no legal retention obligation overrides this, and report the incident if required by our licensing obligations.
10.3 If you are a parent or guardian and believe that a minor in your household has registered on the 35bd platform, please contact our support team immediately so that we can take appropriate action without delay.
11.1 35bd operates under an international gaming licence, and some of our infrastructure, KYC providers, and operational support functions may be located in jurisdictions outside Pakistan. This means that your personal data may be transferred to and processed in countries other than the country in which you are located.
11.2 Where such transfers occur, 35bd ensures that appropriate safeguards are in place to protect your data. These safeguards may include contractual clauses, data processing agreements, or the recipient country's status as providing an adequate level of data protection.
11.3 By using the 35bd platform, you acknowledge and consent to the transfer of your personal data to other jurisdictions where necessary for the operation of the platform and the fulfilment of our services to you.
12.1 35bd reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will notify registered players via email to their registered address or via a prominent notice on the platform at least 14 days before the changes take effect.
12.2 The current version of the Privacy Policy, including its version number and last-updated date, is always accessible at https://35bd.cam/privacy-policy. Your continued use of the platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms.
12.3 If you do not agree with a material change to this Privacy Policy, you may close your account. Any Real Money Balance will be processed for withdrawal subject to the standard verification and withdrawal conditions in our Terms & Conditions.
13.1 For any questions, concerns, or requests relating to this Privacy Policy or the way 35bd handles your personal data, please contact our Data Protection team through the following channels:
13.2 Complaints: If you are not satisfied with how 35bd has handled your personal data or responded to a data rights request, you may escalate your complaint to the relevant data protection supervisory authority in your jurisdiction or the jurisdiction of 35bd's international gaming licence. Details of the applicable supervisory authority are available on request from our support team.
13.3 We take all privacy complaints seriously and will acknowledge receipt within 48 hours, with a substantive response provided within 30 days in the ordinary course.
35bd combines casino-floor excitement with bank-grade data security. Your information is safe with us — now enjoy the games you love with complete peace of mind.
Explore 35bd Casino Access Your Account